Humigard is dedicated to solving all your cigar storage problems! We love what we do, and we want you to love what we do as well! If you aren’t 100% satisfied with your purchase, we encourage you to let us know so we can fix the problem!
If there are no visibly broken parts on your Humigard unit, but you are still having moisture issues, check out our Cigar Science page and our frequently asked questions to see if you have a different issue. Or, go to our YouTube channel: www.youtube.com/@cigarscience.
All returns must be made by mail within 30 days of the purchase date. Please see below for details. humigard.com reserves the right to amend this return policy without notice.
*All returns must be pre-authorized via email at customerservice@humigard.com. If you return your product without pre-authorization, you will not be eligible for a refund.
If you receive your package in the mail, and it is unopened and visibly damaged, please notify us within 72 hours of delivery at customerservice@humigard.com for pre-authorization. A delay in notification may preclude your return.
Photo evidence is required for all products that are damaged upon receipt. Reach out on our contact page, or email us directly: customerservice@humigard.com
All returns should be mailed to our headquarters at the address below:
Humigard LLC
Returns Dept.
134 Howard Avenue
Coventry, RI, 02816